Katelyn Mackey

  • Business travel to China - what travelers need to know

    Business travel to China - what travelers need to know

    If your company is planning global business travel in mainland China, there's a lot to know about cultural norms and business practices. Here are some tips for traveling to China on business.

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  • Delivering Meaningful Rewards in Your Loyalty Program

    Delivering Meaningful Rewards in Your Loyalty Program

    Loyalty programs can't reply on the old, functional loyalty model alone. Emotional loyalty is an important element to developing the best loyalty program.

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  • Smart luggage banned? Here's what you can do about it

    Smart luggage banned? Here's what you can do about it

    Smart luggage may look normal, but it's up against bans and restrictions by airlines due to batteries that can't be removed. If you own or are planning to buy smart luggage, find out what you can do.

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