What is Journey Management?

August 17, 2020 Josh Gunn

In July we announced we were changing the way we do business as a travel management company. 

Journey Management isn't just another buzzword dreamed up by some focus group of stakeholders. It was actually first coined by one of our customers. They were explaining the depth of expertise and detail they were looking for to help their travelers navigate a journey due to COVID-19 when they first mentioned that they were looking for full, end-to-end journey management. 

Since then, we've been busy. We've built a host of new tools to match the training we're providing to our teams of travel advisors. To show you how they all work together to realize the vision outlined by our customer, we built this infographic.  

To learn more about Journey Management, book an appointment with one of our team today or find out more on our website here

Previous Article
Flipping the T Podcast 9: Duty of Care (part 2)
Flipping the T Podcast 9: Duty of Care (part 2)

In the second part of our episode on Duty of Care with Tristan Lockie, Executive Director of Global Initiat...

Next Article
Flipping the T Podcast 8: Hotel Sourcing for 2021 and Beyond
Flipping the T Podcast 8: Hotel Sourcing for 2021 and Beyond

Join us for this episode of the Flipping the T podcast as our experts discuss the challenges on the horizon...