When Travel Returns: Introduction

May 15, 2020

We are living in an unprecedented time in our world and we are all wondering what each day will bring. As we prepare for what a new normal for travel looks like, it’s important that companies are starting to put plans in place for when travel resumes. Now is the time to look at your company and travel program, and collaborate with various departments in your company to establish a playbook that will guide you through the new normal.

It will be important that when starting this plan, you are engaging other department leaders as part of a cross-departmental team. Travel touches so many different aspects of an organization. It’s extremely important that no one person try to solve it on their own. “Collaboration is the single most critical aspect of success that a travel buyer can institute as it relates to determining what travel looks like in the future. Not only will it lend to credibility, but it may help open the doors for others in the company to see the value of the managed travel program that may have otherwise gone unnoticed,” said Jami Hedrick, Executive Director, Account Management, Travel and Transport.

“Collaboration is the single most critical aspect of success that a travel buyer can institute as it relates to determining what travel looks like in the future. Not only will it lend to credibility, but it may help open the doors for others in the company to see the value of the managed travel program that may have otherwise gone unnoticed,” said Jami Hedrick, Executive Director, Account Management, Travel and Transport.

By engaging multiple departments in the process, you allow for different points of view to be considered. Ultimately there will be better acceptance and support of the program and policies across the organization when there is an internal champion within each department who can say, “I had a hand (or voice) in creating this so this is why it’s important you follow these guidelines”.

To ensure collaboration and project success, it is crucial for all project stakeholders to understand their roles and responsibilities and those of other project members. This is especially important when project teams are more complex due to their large size, involvement of distributed team members, or reliance on staff from multiple departments.

Our intention is to help you start to consider and make decisions around some of the key components of your travel program that could look very different in the future. We know we likely will not be returning to business as usual, so how do we prepare ourselves for our new reality?  Over the next several weeks we will be highlighting many facets of this comprehensive guide:

  • Executive Oversight & Support
  • Compliance to Travel Parameters
  • Duty of Care / Health & Safety
  • Employee Engagement & Satisfaction
  • Finance
  • Meetings & Events
  • Reporting
  • Technology
  • Travel Policy
  • Vendor Management & Procurement

Can’t wait that long? You don’t have to. You can get the entire plan right here, right now, in our ebook entitled The Ultimate Guide to When Travel Returns. What are you waiting for? Travel will return. Let’s be ready.

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