Stories from the Travel Front Line

A collection of stories from our employees and customers that we hope will bring you some comfort during these difficult times.

  • Invoking force majeure for events and looking ahead: Travel Manager Spotlight

    Invoking force majeure for events and looking ahead: Travel Manager Spotlight

    Q&A with Duane Goucher, Director, Travel, Entertainment & Expense at an insurance provider.

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  • Finding the way forward: Travel Manager Spotlight

    Finding the way forward: Travel Manager Spotlight

    When your business creates and installs the technology to sequence DNA, a global pandemic can’t cease all travel, some business travel becomes even more critical.

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  • Keeping events going despite earthquakes and COVID-19 – stories from the travel front line

    Keeping events going despite earthquakes and COVID-19 – stories from the travel front line

    For one pharmaceutical firm, there were challenges with its meetings and events before the growing number of coronavirus cases led to further complications.

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  • Making speaking arrangements amid delays – stories from the travel front line

    Making speaking arrangements amid delays – stories from the travel front line

    Speaking at an event is particularly time-sensitive, so when flights are canceled our team moves fast.

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  • Flexibility when travel bans come in – Stories from the travel front line

    Flexibility when travel bans come in – Stories from the travel front line

    A large healthcare company decided to ban all but essential travel for its employees, amid the growing number of coronavirus cases across the world.

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  • Bringing people together: a story by Barbara Yarar

    Bringing people together: a story by Barbara Yarar

    Travel and Transport VP of Operations Barbara Yarar tells how the start of the COVID-19 global crisis solidified the connection between our US and UK business travel treams.

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  • Pausing in NYC: a story by Erik Shor (LinkedIn)

    Pausing in NYC: a story by Erik Shor (LinkedIn)

    Travel and Transport Vice President, Partner Solutions Group, Erik Shor, describes how his city, “The city that never sleeps," has truly paused during the coronavirus (COVID-19) outbreak.

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  • "Simply what we do." - stories from the travel front line

    "Simply what we do." - stories from the travel front line

    How two executive international travel advisors worked tirelessly, overcoming some very difficult obstacles to get a traveler home safely during the Covid-19 global crisis.

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  • First Time Cruiser Rebooks His Alaskan Honeymoon on the Grand Princess

    First Time Cruiser Rebooks His Alaskan Honeymoon on the Grand Princess

    Jeremy Earles and his wife were supposed to take an Alaskan cruise on the Grand Princess. Now they’ve rebooked to next year.

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  • Turning Radius Summit Into a Virtual Event - stories from the travel front line

    Turning Radius Summit Into a Virtual Event - stories from the travel front line

    Steps were taken quickly to ensure engagement with agencies could continue

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  • We want to get our family back: a story by Tim Fleming (LinkedIn)

    We want to get our family back: a story by Tim Fleming (LinkedIn)

    The coronavirus (COVID-19) pandemic has had a tremendous impact on travel management companies and its employees. Read this emotional story by Travel and Transport president and COO, Timothy Fleming.

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  • "Critical to our nation’s economy, security and well-being" - Stories from the travel front line

    "Critical to our nation’s economy, security and well-being" - Stories from the travel front line

    In this era of coronavirus (COVID-19), travel agencies are critical to our nation’s economy, security and the well-being of US citizens. Please support the travel industry.

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  • I knew exactly where my travelers were - stories from the travel front line

    I knew exactly where my travelers were - stories from the travel front line

    Knowing exactly where travelers are located is critical. I thank Travel and Transport, who provided us with custom reports and traveler tracking in near real-time for coronavirus (COVID-19).

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  • "This too shall pass." - stories from the travel front line

    "This too shall pass." - stories from the travel front line

    How an experienced business travel advisor can serve as a reassuring influence by keeping travelers informed and navigating the most challenging travel situations like coronavirus (Covid-19).

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  • Support during a canceled event - stories from the travel front line

    Support during a canceled event - stories from the travel front line

    Find out how Travel and Transport provided support when a client decided to cancel an incentive trip with over 70 people to Cape Town, South Africa amid the coronavirus outbreak.

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  • Stranded in Spain: Coronavirus Hits Home - stories from the travel front line

    Stranded in Spain: Coronavirus Hits Home - stories from the travel front line

    When the coronavirus (COVID-19) epidemic kept four college students stranded in Spain, Travel and Transport got them home safely. Read their inspiring story

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  • Coming home from Italy - stories from the travel front line

    Coming home from Italy - stories from the travel front line

    A business traveler tells us how a travel advisor provided help with getting his daughter home during the widespread COVID-19 crisis in Italy.

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  • Analyzing changing travel patterns - stories from the travel front line

    Analyzing changing travel patterns - stories from the travel front line

    Our account managers analyze data and reports to help our clients from all angles, keeping on top of getting travelers home or to assess what tickets are available when travel resumes.

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