We hope that this series of stories will bring you some comfort during these difficult times. This story comes from a Travel and Transport customer, who called his travel advisor team for help in getting his daughter home during the widespread COVID-19 crisis in Italy.
"My 23-year-old daughter has been in northern Italy since October and last Saturday morning decided (finally) it was time to return home. My wife and I immediately began attempting to schedule her trip home and had no luck finding flights out of Italy. "
"I contacted Travel and Transport and Katie picked up. I explained that my daughter had just spoken to the Consulate in Florence and she was told if you have a valid passport, and you are a U.S. citizen, you can travel back to the U.S. Katie was fantastic. She went to work attempting to find flights and ran into obstacle after obstacle, but persevered. After what was I think nearly an hour Katie had cobbled together an itinerary that will get my daughter home in the evening on 3/18/20."
"Thank you for helping us during this time!"